Had my car repaired at J and J Auto Shop on Truman rd Independence, Mo.The car was finished last week and the owner called my husband.
My husband and I was out of town on a family emergency. We told him we would be by to get it on Friday 9/7/12. When we got back in town today I drove by the shop on my way to work and my car was not there. I called the owner and ask where my car was and he had removed it from his shop to another location and refused to tell me where it is.
He told me in a safe place. He told me that he had people that would not pay for them and come andl take them. He also proceeded to tell me he was in florida. I called the police and they said that's illegal so I am filing theft charges if the car is not returned to the lot ASAP!!!!
OK first of all we paid for the head to be redone and took it to him. So why would we pay for parts for him to repair it and then try to steal our own car. This is not good business practice for a mechanics shop to do to a customer. We trusted him to repair our car and then he treats us like crooks.
I would never advise anyone to use this shop. When I pick it up on friday it better not have anymore miles on it than what I left it with. There better not be any damage or he will have a lawsuit against him. Every shop I have ever used has treated us good until now.
THIS COMPANY WILL HIDE YOUR AUTO AND NOT TELL YOU WHERE IT IS AND NOT TRUST YOU AS A CLIENT!!!!BEWARE!!!!!!
Review about: Unreliable Auto Shop.